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Request your nurse-led intake.

Takes under 2 minutes. No GP referral needed to begin. Every request is reviewed personally and confirmed within one business day.

Prefer to call?
1300 160 342
Email the team
[email protected]

In a crisis right now? Please call Lifeline 13 11 14 or 000. CareDirect is not an emergency service.

What happens next

From your booking to your first session

  1. Step 2

    Intake & Triage

    A qualified mental health nurse calls you within one business day for a 15-minute consultation. They assess your needs, goals and risk factors, then match you to the right clinician.

    15 min By video or phone
  2. Step 3

    Care plan & telehealth sessions

    Your clinician (therapy, counselling, nutrition, OT or otherwise) sees you via secure video or phone. NDIS and DVA eligibility depends on your plan or funding pathway. Please confirm with your funder or your nurse before booking.

    Secure video or phone Medicare rebates if eligible NDIS & DVA enquiries welcome
  3. Step 4

    Ongoing coordination & review

    Regular check-ins, progress monitoring and care plan adjustments as your needs evolve. We keep your GP and specialists in the loop so nothing falls through the cracks.

    Nurse-coordinated GP liaison
Pricing & Medicare rebates
See session fees and how rebates work with a GP referral.
Have a question first?
Not ready to book? Ask our team anything before you start.