Cookies Policy.
How we use cookies and similar technologies on our website to improve your experience and measure performance.
Last updated: 3 June 2026
This Cookies Policy explains how CareDirect Telehealth Pty Ltd uses cookies and similar tracking technologies when you visit our website. By continuing to browse our site, you consent to our use of cookies as described below.
What are cookies?
Cookies are small text files that are stored on your device (computer, tablet or phone) when you visit a website. They help the website recognise your device and remember information about your visit, such as your preferences and actions.
Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device until they expire or you delete them manually.
How we use cookies
We group cookies into these categories:
- Strictly necessary cookies: these are required for the website to work. They support core features like page navigation, form submissions and secure access. The website cannot work properly without them. You cannot switch these off.
- Functional cookies: these remember choices you make on our website. For example, they can keep form field entries between pages. They give you a smoother experience on return visits.
- Analytics cookies: these help us understand how visitors use our website. They collect usage data in a way that does not identify you personally. We use this data to improve the site.
We do not use advertising cookies. We do not use cookies to track you across other websites or to serve targeted ads.
Cookies we use
The table below lists the analytics cookies that may be set on our site. These cookies only load when analytics is switched on.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Tells one visitor apart from another | 2 years |
| _ga_* | Google Analytics | Keeps track of your session | 2 years |
Third-party cookies
Some cookies are set by third-party services that appear on our pages. We do not control these cookies. They are covered by that third party's own privacy and cookies policy. The third party we work with is:
- Google Analytics: Privacy Policy
Managing cookies
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of our website.
To manage cookies in your browser, consult the help documentation for your specific browser:
Changes to this policy
We may update this Cookies Policy from time to time. The current version will always be available on our website. We encourage you to review this page periodically for any changes.
Contact
If you have any questions about our use of cookies, please contact us:
- Hibberson St, Gungahlin ACT 2912
- [email protected]
- 1300 160 342