One care plan. One team.
Every discipline you need.
Therapy, counselling, nutrition, occupational therapy, care coordination and intake, all delivered via secure telehealth and coordinated by a dedicated nurse.
Five disciplines,
one coordinated plan
A closer look at what each clinician brings to your care, who they typically help, and how Medicare rebates may apply where you are eligible.
- 01Learn more
Evidence-based one-to-one therapy drawing on CBT, ACT, schema therapy and trauma-focused approaches, tailored to your goals and reviewed against your care plan every six sessions.
What we help with- Depression & low mood
- Anxiety disorders
- PTSD & trauma
- OCD
- Grief & loss
- Relationship difficulties
- 02Learn more
Therapy that sits alongside everyday pressures (stress, life transitions, housing, finances, family, NDIS), bringing practical and emotional support together under one plan.
What we help with- Stress & life transitions
- Trauma-informed therapy
- Family & carer support
- NDIS navigation
- Crisis support
- Adjustment & loss
- 03Learn more
Rebuild routines, energy and meaningful daily activity, especially valuable when mental health is affecting work, study, parenting or self-care.
What we help with- Burnout recovery
- Return-to-work planning
- Sensory regulation
- Executive function
- Sleep & routines
- ADHD support
- 04Learn more
Ongoing clinical support, psychoeducation, medication monitoring and coordination between your GP, psychiatrist and allied health team: the thread that holds your care together.
What we help with- Medication monitoring
- Psychoeducation
- Care coordination
- Relapse prevention
- Complex needs
- Carer support
- 05Learn more
Nutrition through a mental-health lens, from the gut-brain axis to disordered eating, emotional eating and medication-related appetite changes.
What we help with- Disordered eating
- Emotional eating
- Gut-brain health
- Chronic condition support
- Appetite & medication
- Nutrition coaching
Four steps to care that fits your day.
Book, consult, and walk away with a plan. No waiting rooms, no commute.
Share your reason for the consultation, medical history and current medications so your practitioner has the context to help. All information is stored securely under the Privacy Act 1988.
A qualified Australian practitioner will see you on a secure video or phone call. No waiting rooms, no commute, no sitting in traffic.
Healthcare built around
your actual life
CareDirect Telehealth delivers accessible, high-quality mental health care through a connected, multidisciplinary model. Care. Connected. Coordinated.
Transparent fees.
No surprises.
Session fees vary by discipline. Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. The right care plan depends on your clinician: this may be a GP Mental Health Treatment Plan (MHTP), a Chronic Disease Management (CDM) referral or an Eating Disorder Management Plan. We also welcome self-funded clients. We are not a registered NDIS provider. We can work with Plan-managed and Self-managed NDIS participants, and we welcome DVA-funded clients and people with private health extras. What you can claim depends on your NDIS plan type and supports, your DVA referral or approval pathway, and your private health insurer and level of cover. Please confirm with your funder or your nurse before booking.
Your first step. No charge, no referral needed.
Pathway: Better Access. Needs a GP Mental Health Treatment Plan (MHTP).
Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. Some services are private and do not attract a Medicare rebate.
Accredited Mental Health Social Worker. Pathway: Better Access. Needs a GP Mental Health Treatment Plan (MHTP).
Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. Some services are private and do not attract a Medicare rebate.
Pathway depends on the service. Mental-health-focused OT may be eligible under Better Access with an MHTP. Other OT may be eligible under a Chronic Disease Management (CDM) plan.
Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. Some services are private and do not attract a Medicare rebate.
Pathway: Chronic Disease Management (CDM) referral or an Eating Disorder Management Plan.
Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. Some services are private and do not attract a Medicare rebate.
Private fee. Counselling does not generally attract a Medicare rebate.
Questions about our services
How our clinical disciplines fit together, and what it means for you.
Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. Psychology and Accredited Mental Health Social Worker sessions can be eligible under a GP Mental Health Treatment Plan. Occupational Therapy can be eligible under a Mental Health Treatment Plan for mental-health support, or under a Chronic Disease Management (CDM) plan for other needs. Dietitian sessions can be eligible under a CDM plan or an Eating Disorder Management Plan, not a Mental Health Treatment Plan. Counselling is generally private and does not attract a Medicare rebate. Your nurse will confirm what applies to your situation during intake.
No referral is required to start with CareDirect. Your nurse-led intake is open to anyone. A GP Mental Health Treatment Plan is only needed if you'd like Medicare rebates on eligible psychology and allied health sessions.
Yes. That's the CareDirect model. Many clients see a psychologist, a dietitian and a social worker concurrently, all coordinated through one shared care plan managed by your mental health nurse.
You don't have to. Your nurse-led intake is a 15-minute clinician-guided assessment that maps your goals and risk factors to the right combination of services, so you're matched from day one rather than guessing.
Yes. Our team includes AHPRA-registered psychologists, occupational therapists and dietitians, AASW-accredited mental health social workers, credentialled mental health nurses, and qualified counsellors. Each clinician holds the registration or accreditation appropriate to their discipline. All sessions run on encrypted, Australian-hosted video infrastructure.
Psychologist sessions are $230, Accredited Mental Health Social Worker (AMHSW) sessions are $180, Occupational Therapy (CDM) is $210, Dietitian (CDM) is $150, and Counsellor sessions are $135. These are our private fees. Medicare rebates may be available for eligible services where the practitioner type, referral, care plan and MBS item requirements are met. Some services are private and do not attract a Medicare rebate. See our pricing section below for full details.
We are not a registered NDIS provider. We can work with Plan-managed and Self-managed NDIS participants, and we welcome DVA-funded clients and people with private health extras. What you can claim depends on your NDIS plan type and supports, your DVA referral or approval pathway, and your private health insurer and level of cover. Please confirm with your funder or your nurse before booking.
