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Care Coordination & Follow-Up

One nurse. Your whole
care team's backbone.

Credentialled mental health nurses coordinate your care plan, monitor medication and hold the continuity between sessions, so nothing falls through the cracks.

Credentialled mental health nurses
Qualified Australian practitioners
Medicare rebates for eligible services
Therapy, counselling & care coordination
Mental health support & care plans
Secure video or phone consultations
Available Australia-wide, 7 days a week
Privacy Act 1988 compliant
Qualified Australian practitioners
Medicare rebates for eligible services
Therapy, counselling & care coordination
Mental health support & care plans
Secure video or phone consultations
Available Australia-wide, 7 days a week
Privacy Act 1988 compliant
About care coordination & follow-up

The clinician who
doesn't go away

Your mental health nurse is the person who's across your whole plan: therapy, medication, appointments, day-to-day challenges. They hold continuity in a way that isn't possible when every session is with someone new.

You might benefit if you're
  • Juggling psychiatry, therapy and a complex regimen
  • Recovering from a period of acute mental illness
  • Supporting a family member with mental-health needs
  • Wanting one person who truly knows your story
What we help with

How care coordination supports you

Nursing complements therapy and medical care. It doesn't replace them.

Medication monitoring

Side-effect tracking, adherence support and prescriber communication.

Psychoeducation

Clear, jargon-free information on diagnoses and treatments.

Care coordination

Liaison with your GP, psychiatrist, therapist and any external services.

Relapse prevention

Warning-sign plans, safety planning and proactive check-ins.

Complex needs

Holding the whole picture when multiple conditions and services are involved.

Carer support

Coaching and information for family supporting a loved one.

Our approach

How your nurse works with you.

Continuous, proactive and clinically grounded.

Step 1: Meet your named nurse

You're assigned a consistent nurse who stays with you across your care journey.

Step 2: Your nurse coordinates the team

Regular case reviews bring your care team's thinking together around your plan.

Step 3: Reach out between sessions

Secure messaging is available for clinical questions during business hours.

Step 4: Escalation when you need it

Your nurse connects you to psychiatry, crisis support or your GP when something needs stepping up.

Session details & pricing

Simple, transparent pricing for Care Coordination & Follow-Up

No hidden fees. Where you are eligible, we can help you claim any Medicare rebate that applies to your session.

Session length
45 min initial / 30 min review
Format
Secure video or phone
Booking
Online, no referral to start
Private fee
$150 initial / $110 review
Per session

Care coordination may be available privately or under specific funded arrangements where eligibility is confirmed before booking.

Care Coordination & Follow-Up

Questions about care coordination & follow-up

The practical things people ask most often before booking.

They provide specialist mental health assessment, psychoeducation, medication monitoring, care coordination and continuous support, working alongside your GP, psychiatrist and therapy team.

Care. Connected.
Convenient.

Connect with a qualified Australian practitioner for mental health support, therapy, counselling and allied health care. Secure video or phone, 7 days a week, Australia-wide.

Book a consultation
Patient using the CareDirect Telehealth booking app on a phone