Clear answers on telehealth,
Medicare and your health.
Plain-English articles and guides from the CareDirect team. What telehealth can handle, how Medicare rebates actually work, and how to make the most of your consultation.
Practical reading for
every kind of appointment
Guides on repeat scripts, mental health care plans, specialist referrals, Medicare rebates and getting the most from a telehealth consultation. Updated every month.
Repeat Scripts Online: How Telehealth Prescription Renewals Work in Australia
How repeat scripts online work for mental health medications in Australia, including eScripts, Schedule 8 rules and working with your GP for telehealth renewals.
When to Use Telehealth for Mental Health Care: A Practical Decision Guide
A practical guide to choosing telehealth for mental health care, covering when it works well, when in-person is better and how to decide what suits your situation.
Medicare Rebates for Mental Health: A Plain-English Guide for 2026
How Medicare rebates for mental health work in Australia in 2026, covering Mental Health Treatment Plans, eligible disciplines, session limits and claiming, where requirements are met.
Telehealth vs In-Person Mental Health Care: Which is Right for You?
A clinician-written comparison of telehealth and in-person mental health care in Australia, covering the evidence, costs, privacy considerations and how to choose.
Whole-Person Mental Health Care: Why Integrated Support Works
Mental health is shaped by sleep, nutrition, movement and more. This guide explains whole-person care and how CareDirect's multi-disciplinary model coordinates it.